SBS Talks 2022

Dear customers, partners or simply interested parties,

Finally the time has arrived and we invite you to join us at the SBS Talks 2022 in Salzburg. We are pleased to organize the 5th conference for self-service solutions in the banking sector.

With the motto „The Importance of Cash and the Self-Service Channel“, numerous experts will share and discuss their information and opinions with us. In addition, the event will give you the opportunity to learn more about us, about our products, and about projects we have implemented together with our customers and partners.

Furthermore, we will inform you about new trends and innovations in self-service and banking IT. At the event lobby you can visit exhibit booths which allow you direct insights into current developments.

We would be delighted if you would join us on the evening of June 21, 2022 for a pleasant dinner on Salzburg‘s local mountain.

The presentations will be held in German/English and translated into English/German. A livestream directly from the conference hall enables you to follow the SBS Talks 2022 online.

Each of the exciting presentations and all further information about the SBS Talks 2022, can be found on this page!

Agenda Day 1
Tuesday June 21, 2022

• 09:30 Registration Open & Visit the Exhibit Booths
  at the Wyndham Grand Salzburg Conference Center
  


• 11:00 Welcome Adress
  Wolfgang Braunwieser, Managing Director Salzburger Banken Software
  KR Dr. Wolfgang Reiger, Chairman Information and Consulting of Salzburg Economic Chamber of Commerce
  


• 11:30 Digital Identity – An Urgently Needed Foundational Infrastructure
  Harald Flatscher, CEO PSA Payment Services Austria
  


• 12:10 The Cash Supply Mandate of the Savings Banks in the Period of Low Interest Rates Defines New Requirements for the Operation and Further Development of ATMs
  Frank Reineke, Division Manager KSB Cash and Signatures, Finanz Informatik
  


• 13:00 Lunch Buffet & Visit the Exhibit Booths
  


• 14:00 Complexity of Self-Service Operations - Easily Keep an Overview
  750 customers, 29.000 Self-Service Systems, 70.000 User - 1 Tool
  Philipp Stadtmann & Sebastian Holling, Product Management Self-Service, Atruvia
  


• 14:30 Cash Management - Transparency and Optimization for Cash Circulation
  Diebold Nixdorf
  


• 15:00 Rethinking Multivendor: More Control - Lower Cost
  Günther Gschwendtner, Division Self-Service Operations, Salzburger Banken Software
  


• 15:30 Coffee Break & Visit the Exhibit Booths
  


• 16:00 The ATM as an Advertising Media - Opportunity or Risk?
  FH-Prof. Mag. Dr. Robert Zniva, Senior Lecturer & Christina Schlager MA, Junior Researcher Business Management, University of Applied Sciences Salzburg
  


• 16:30 Are Self-Service Systems Becoming Smart?
  At almost all credit institutions, the majority of customer contacts per year take place via self-service. Some consider their self-service systems to be a valuable link for the future and are making them increasingly customer-centric. Others see it mainly as a cost factor to be reduced. Will self-service systems become smart companions in our financial lives, or will they not survive digitization?
  Harald Kirchtag, Vice President Banking Automation, KEBA Handover Automation
  


• 17:00 Closing Remarks and Information on Evening Event
  Wolfgang Braunwieser, Managing Director Salzburger Banken Software
  


• 17:30 Visit the Exhibit Booths / Break before Evening Event
  

• 08:45 Registration Open
  at the Wyndham Grand Salzburg Conference Center
  


• 09:00 Welcome Address
  Wolfgang Braunwieser, Managing Director Salzburger Banken Software
  


• 09:15 More Than Just a Means of Payment - About the Psychology of Cash
  Prof. Dr. Julia Pitters, Trend researcher at the Pitters℗ TRENDEXPERT and head of the Business Psychology degree program at IU International University
  


• 09:45 Motivations in Modern Banking - Understanding Why Consumers Respond in Certain Ways
  Roland Sorke, Vice President Banking DACH & Jens Raabe, Director Market Intelligence & Customer Insights, Diebold Nixdorf
  


• 10:15 Research Findings on Cash Demand - Implications for the Future of Cash
  Helmut Stix, Advisor Economic Research Section, Oesterreichische Nationalbank
  


• 11:00 Coffee Break & Visit the Exhibit Booths
  


• 11:45 Thinking Out of the Box – Self Service Moves to Omni Channel
  Cost pressure, changes in consumer behavior and an evolving digital landscape put financial institutions under pressure to keep up. But wherever there is change, there is opportunity! How can these worlds be brought together in practice?
  Hesham Talaat, Head of Presalese, NCR Global
  


• 12:15 Next Gen Bank Branch Transformation
  Bojan Muzek, Sales Director, GRG Germany
  


• 12:45 Opportunities for Self-Service Banking in the Age of the Metaverse
  Johann Pschill, Division ATM Management, Salzburger Banken Software
  


• 13:15 Closing Remarks
  Wolfgang Braunwieser, Managing Director Salzburger Banken Software
  


• 13:30 Business Lunch and Visit the Exhibit Booths
  


• 15:00 Official End of the Event
  

Additional information

Stay up to date!
This page will be continuously updated with the latest information about the event. Therefore, our recommendation is that you add this page or www.sbstalks.com to your favorites in your browser right away. A detailed program for the conference will reach you soon.


Virtual Attendance
As only a limited number of participants can attend on site, we also offer virtual attendance via a livestream directly from the conference hall. This will allow you to also participate in SBS Talks 2022 online. Please note that only the presentations can be followed online via the live stream directly from the conference hall (in German or English). The exhibit booths in the lobby cannot be visited virtually.


Translation (German / English, English / German)
The presentations will be held in German or English. Our on-site interpreters will simultaneously translate the presentations into German or English for you. The seminars that can be followed via the livestream when attending online will be broadcasted in both languages.


Costs
Participation in the conference including the evening event is free of charge.
Any costs for travel to and from the conference as well as accommodation and parking fees will not be covered by the organizer and have to be paid by the attendee.


Pictures and Recordings
In the course of this event, SBS Software Ges.m.b.H. will be making pictures and video recordings. Images and video recordings will be published on www.salzburgerbankensoftware.com, on the company Facebook page and LinkedIn page as well as in various online and offline (print) media and used for press reports and public relations of SBS Software Ges.m.b.H.. By participating, you agree to the current and future use by SBS Software Ges.m.b.H. of the images and video recordings made at the event, in which you may also be depicted.


Covid-19 Safeguards
The event will be organized in accordance with the applicable Corona Measures Ordinance of the Austrian Federal Government. We will inform you about any Corona protection measures in time. Before traveling, please also note the valid entry regulations for Austria: Entry into Austria

SBS Talks Summary

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  SBS Talks 2018

  May 29 & 30, 2018
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  SBS Talks 2015

  May 6, 2015
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  SBS Talks 2013

  June, 10 & 11, 2013
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  SBS Talks 2011

  May 16 & 27, 2011
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